FAQ
How long it takes?
Our team of artists draw each caricature from scratch and we aim to get your hand drawn portrait within 2 days on average.
How much does it cost?
Prices vary depending on the number of characters (people/animals), illustration style (portrait/full body) and background (standard/custom/none) you choose! You can explore pricing for drawings on our product page.
How is the image sent?
Your image will be digital so it will be emailed to you when it is finished. After the work is approved, you will have the option to have it printed on a poster, canvas, mug or t-shirt (for an additional fee).
What if I'm not happy with my portrait?
We have a satisfaction policy. This means that if you wish to change a smile, for example, we are able to do so. Please keep in mind that major revisions are not possible if the customer has not provided more detailed information, in which case the character must be drawn again for major revisions.
What can I have as a background?
Whatever you want! All you have to do is tell us your idea and we will realize it.
Do pets count as a person?
Yes! Each furry friend counts as a person, so make sure they are included in the count or you will be charged.
Can I do whatever I want with the portrait?
Yes definitely! Your image is yours and you can do whatever you want with it.
Can you work with more than one photo?
Yes! In fact, the more photos the better! Just make sure you clearly state in your drawing notes how you want to draw your illustration and leave the rest to us.
What quality should the photo I send you be?
The higher the quality of the photo, the easier it will be for our artists to get a more accurate illustration. But don't worry, if the photo isn't enough, we'll get back to you.
Do I have a large group of people I need to do?
If you want 5 or more people/animals on one illustration or place an order for multiple cartoons, no problem, just write us an email or call us.
Will I be charged for changes to the order after it has been placed?
The customer is obliged to provide all the information he would like in the notes to the order. Any details not listed in the order notes will be taken over by our artist and additional charges may apply if the customer requests additional changes.
What dimensions will my illustration be?
The dimensions of your illustration will be 4800px x 3600px (40cm x 30cm) by default. If you would like custom dimensions, please indicate this in the order notes.
Do you ship to Slovakia?
Yes, we can ship anywhere in the world!
What payment options are available?
We accept Visa, Mastercard, AMEX and Discover. You can also pay using Paypal, Apple Pay, Google Pay.
Can I send individual pictures of the characters I want to draw?
Of course! Feel free to upload pictures of people in a group or individually. If the uploaded images clearly show the face and body features of each person, our talented artists will have everything they need.
Can I see what my order will look like before placing an order?
Since our product is hand-drawn from scratch, we are unable to generate a preview of how the image would look before ordering. The good news is that you can request a revision of the drawing.
What file type will my illustration be?
Your finished artwork will be delivered in JPG or PNG format. If you would like a basic layered file, just send us a request and we will email it to you.
Who do I contact for printing questions?
For all press inquiries, send us an e-mail at obchod@nakreslit.com.
Our team of artists draw each caricature from scratch and we aim to get your hand drawn portrait within 2 days on average.
How much does it cost?
Prices vary depending on the number of characters (people/animals), illustration style (portrait/full body) and background (standard/custom/none) you choose! You can explore pricing for drawings on our product page.
How is the image sent?
Your image will be digital so it will be emailed to you when it is finished. After the work is approved, you will have the option to have it printed on a poster, canvas, mug or t-shirt (for an additional fee).
What if I'm not happy with my portrait?
We have a satisfaction policy. This means that if you wish to change a smile, for example, we are able to do so. Please keep in mind that major revisions are not possible if the customer has not provided more detailed information, in which case the character must be drawn again for major revisions.
What can I have as a background?
Whatever you want! All you have to do is tell us your idea and we will realize it.
Do pets count as a person?
Yes! Each furry friend counts as a person, so make sure they are included in the count or you will be charged.
Can I do whatever I want with the portrait?
Yes definitely! Your image is yours and you can do whatever you want with it.
Can you work with more than one photo?
Yes! In fact, the more photos the better! Just make sure you clearly state in your drawing notes how you want to draw your illustration and leave the rest to us.
What quality should the photo I send you be?
The higher the quality of the photo, the easier it will be for our artists to get a more accurate illustration. But don't worry, if the photo isn't enough, we'll get back to you.
Do I have a large group of people I need to do?
If you want 5 or more people/animals on one illustration or place an order for multiple cartoons, no problem, just write us an email or call us.
Will I be charged for changes to the order after it has been placed?
The customer is obliged to provide all the information he would like in the notes to the order. Any details not listed in the order notes will be taken over by our artist and additional charges may apply if the customer requests additional changes.
What dimensions will my illustration be?
The dimensions of your illustration will be 4800px x 3600px (40cm x 30cm) by default. If you would like custom dimensions, please indicate this in the order notes.
Do you ship to Slovakia?
Yes, we can ship anywhere in the world!
What payment options are available?
We accept Visa, Mastercard, AMEX and Discover. You can also pay using Paypal, Apple Pay, Google Pay.
Can I send individual pictures of the characters I want to draw?
Of course! Feel free to upload pictures of people in a group or individually. If the uploaded images clearly show the face and body features of each person, our talented artists will have everything they need.
Can I see what my order will look like before placing an order?
Since our product is hand-drawn from scratch, we are unable to generate a preview of how the image would look before ordering. The good news is that you can request a revision of the drawing.
What file type will my illustration be?
Your finished artwork will be delivered in JPG or PNG format. If you would like a basic layered file, just send us a request and we will email it to you.
Who do I contact for printing questions?
For all press inquiries, send us an e-mail at obchod@nakreslit.com.